Shipping & Returns Policy

Worldwide Shipping:

International shipment - 50$.

Free shipping on all orders over $190.

Arrival up to 7 business days to the requested address.

VAT and Duties may apply.

The shipment will arrive to your country by UPS or DHL.

Once your entire order has been dispatched, we will e-mail you a shipping confirmation with the tracking number.


Returns:

We accept returns in original condition (unused, unworn, and unaltered) with tags and liners attached for a full refund minus $20. All return request must be made within 7 days after date of delivery. The refund will be credited back to the original payment method within 14 business days from date of returned package.

*All return shipping costs are on the customer expenses*

Exchange:

We replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@toughcookieswim.com and send your item to:
ToughCookieSwim, hameri, 11, 4721457 ramat hasharon, Israel. 

We accept items only in original condition (unused, unworn, and unaltered).
The application should include: Buyer’s full name, Order Number, Reason for exchange, Current product image

You will be notified that the product has been received by us and it has been checked whether it meets the above requirements.

*All exchange shipping costs are on the customer expenses*

If you have any question about your order, we are here for you! Contact us within 7 days of receiving the product and we will make sure to give you a quick response.
Email: info@toughcookieswim.com